Category: Uncategorised

Call Center Solutions

How the top challenges of a small business can be solved with Unified Communications

According to the “2018 State of Small Business Report”, conducted by Wasp Barcode Technologies, the top three challenges small businesses faced this year were growing revenue (45 per cent), hiring new employees (42 per cent) and increasing profit (37 per cent). Implementing the right small-business phone system complete with unified communications (UC) features can help companies solve…
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Why businesses increasingly adopt VoIP solutions

Various studies show a growing increase in migration to IP telephony solutions. We gathered a few (powerful) reasons why companies of all sizes and from all areas begin moving to Voice over IP. 1. Cost Saving – The most attractive feature of VoIP represents its potential to reduce costs. VoIP reduces equipment, labour and maintenance costs.…
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WebRTC & SIP: Working Together

With the emergence of WebRTC, many in the industry questioned whether the end of SIP was nigh; was the revolutionary protocol really on its last legs or would WebRTC fail to live up to all that was promised to us, proving once and for all that SIP is here to stay. Despite these predictions, both…
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