Despre noi

Call Center Solutions

OUR MISSION

Our mission is to facilitate the communication and collaboration between people and companies by providing the ultimate telecommunication technologies at affordable prices.

OUR VISION

Crafting advanced solutions to contribute to the industry development with excellent opportunities that enable our customers to make the most of the benefits new technologies are offering. To become the preferred partner when serving the specialized needs of telecom carriers, system integrators and specific software developers.

OUR VALUES

The core value of the company is the team itself, which contributes significantly to mission success. In our daily activities we are guided by simplicity, quality and transparency in our actions, as well as gaining maximum results for both us and our customers and partners.

PROVIDER OF UNIFIED COMMUNICATIONS SYSTEMS AND INTEGRATED SOLUTIONS

We are GDC Telecom, a Romanian company established in 2004, specialized in telecommunications solutions based on Voice over IP technology. Our company provides 3CX unified communication systems, Call Center solutions and Call Recording solutions.
Besides solutions, we distribute a wide range of voice and data products, such as business IP phones, Android IP video phones, call center equipment and accessories, analog and digital media gateways, audio and video conference systems, or IP based door access and entry control systems.
Combining innovative equipment and technology with complex solutions, GDC Telecom turns into a strategic partner for companies that require voice integrated services or want to migrate from traditional telephony to IP, our expertise being validated by the clients who have chosen us for the quality and versatility of the products and services delivered.

WHO WE ARE

We are official 3CX Partner in Romania, contributing to the expansion and management of 3CX partner network by providing specialized training and support programs. In addition, we distribute the following brands:  Fanvil – VoIP phones and video IP phones based on Android O.S., Call Center professional headsets and IP intercoms, Synway – a leading manufacturer of VoIP appliances and gateways, Yealink 3CX Cerified IP Phones, Yeastar VoIP Gateways.

WHAT WE DO

We focus our resources and efforts to spread the integration of landline VoIP telephony and unified communications to a large number of companies and institutions in our country.
We are confident that companies will understand that migration to VoIP technology brings many benefits to their reputation and image and it comes with great facilities and advantages, especially in terms of costs.

WHY TO CHOSE US?

• We are a strategic partner for the companies that require integrated communications services.
• Complete Call Center solutions, call recording, IP PBX and home automation.
• For reliability, responsibility, experience and highly competitive rates.

PARTNERS

Mainly we are official 3CX Partner in our Teritory. In addition, we distribute 3CX certified hardware:  Fanvil – IP phones, Call Center professional headsets and IP intercoms, Synway – a leading manufacturer of VoIP appliances and gateways, Yealink 3CX Cerified IP Phones, Yeastar VoIP Gateways, included in our solutions.

Choose the best partner in the market

GDC Telecom is a Romanian company established in 2004, specialized in telecommunications solutions based on VoIP technology. As authorized 3CX Partner for Romania and the emerging markets, we provide turn-key, SaaS cloud telephony solutions. 3CX can now be considered the world’s most evolved and stable IP PBX solution, with over 250,000 clients worldwide , including Pepsi, PWC, American Express, Holiday Inn, McDonalds, Hugo Boss or Air France.
The expertise gained in more than 15 years of activity demonstrates the continuous orientation towards our customers’ needs and the quality of our services. Combining innovative equipment and technology with complex solutions, GDC Telecom turns into a strategic partner fulfilling the companies’ needs for integrated services.
Over the last few years, the company has delivered complex projects to strategic partners from various fields of activity, such as Romania’s Special Telecommunication Service – the 112 National Emergency Service, Content Speed – the eCommerce Agency, the restaurant La Mama – part of Trotter Group, Telekom Romania – part of Deutsche Telekom Group, Altex Romania – electronics, home appliance and multimedia retail chain, NextGen, Prime Telecom, Viva Telecom, DPD Romania – courier deliver services, Blue Air and many others.

Portfolio

Our Happy Clients

Client Testimonials

Don’t take our word for it – here’s what one of our Premium clients says:

Our total surprise was though the conferencing solution included in the system. We started using it for our client training sessions and it works perfectly, and it is even easier to use than our webinar solution. So, we went after a phone system, and we ended up with a top notch solution for voice, but with a video conferencing addon which totally replaced our preview webinar solution.

Radu Vilceanu

ContentSpeed